GENERAL ENQUIRY
Do we ship internationally?
No, In order not to reduce the quality of our service, we have temporarily closed international service, and orders are only to the continental United States. If there are subsequent adjustments, We will announce it on the website, please understangd.
How do I track my order?
Once your order has been confirmed, you will receive a confirmation email with tracking. You can track the progress of your package by clicking on the link provided.
Can I modify or cancel my order?
It is not possible to cancel an order after 30 minutes as the logistics company processes the order within half an hour of receiving it. If you no longer want the product, please contact our customer service team and we will do our best to accommodate your reque.
Why has my order been refused?
If there still is an issue with your order, feel free to contact our customer support team at service@gsourceind.com.
Can I have my product delivered to a different address from my purchasing address?
Yes, that is okay. If the delivery address is not a P.O. Box address, then you are fine.
I was not home when FedEx tried to deliver my package? What can I do?
FedEx will deliver to your address again on a consecutive day. After 3 failed attempts, they will store your item temporarily at the nearest FedEx Warehouse available for pickup.
PRODUCTS
How do I care for my Global Resource Industries, Inc furniture fabrics?
Global Resource Industries, Inc fabrics are rigorously tested for seam strength, abrasion resistance, light fastness, ease of cleaning, and daily wear resistance. Keep your sofa looking as good as new with regular fabric care.
Can I reconfigure the layout of my sectional sofa?
Yes, Global Resource Industries, Inc's modular sofas are designed to be flexible, allowing you to adjust them for the ultimate flexible furniture experience, and Global Resource Industries, Inc's carefully designed steel frame is strong and robust enough to withstand frequent adjustments and arrangements, allowing you to reconfigure your modular sofa with confidence.
What is the interior design of Global Resource Industries, Inc sofa cushions?
Global Resource Industries, Inc strives for excellence, and our sofa cushions are naturally of exceptional quality, using only the latest technology and high resilience non-fluorinated foam to provide performance and longevity unmatched by traditional sofa cushions. In some of our sofa cushions, we also use a soft feather blend to enhance sitting comfort and create a more natural and relaxed look.
What are the features of Global Resource Industries, Inc sofa seating?
Global Resource Industries, Inc's entire line of sofas is equipped with a top-of-the-line seating system that provides just the right amount of seat suspension to support the user's body and ensure that the sofa stays in shape.
Why does Global Resource Industries, Inc use steel frames?
Global Resource Industries, Inc sofas and chairs are built with a carefully designed galvanized steel frame to ensure a strong, reliable and flexible product that provides just the right amount of support and lasting comfort.